Six months on and Elements Springwood are going from strength to strength.

Savvy systems at Elements Retirement Living

“We are thrilled with the uptake amongst residents – we had over 60% user adoption in the first fortnight. Six months on now and we’re really hitting our strides. We’ve seen a huge reduction in office walk-ins and the transparency of maintenance requests has made it easier to coordinate tradespeople – it’s great having everything in the one place for both us and the residents. It’s also improved the communication between residents, which is really lovely to see. The system is regularly updated with new features and any issues I have are resolved within a day or two… the support from the Conpago team has been superb.”
Dana Voyle
Dana Voyle
Village Manager, Elements Retirement Living
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The situation

The Elements team were looking for one tool to replace many of their existing platforms, with an end goal to greatly improve their communication – both resident-to-resident and staff-to-resident.

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The outcome

Elements Retirement Living at Springwood launched Conpago in partnership with Tunstall in February 2022, replacing several legacy systems.


systems superseded


community calendar events (and counting)


user adoption in the first week

Want to hear more?

We’d love to take you through a demo or just have a chat!