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Product Overview
Making service simple
A digital care management system that can simplify your life, save you time and money and create a delightful customer experience.
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Make life easy
The Conpago Suite
Your ultimate digital solution
The Powerful Engine Room
Conpago Admin Dashboard
Jump onto your admin dashboard to:
- Connect with customers via private message, SMS, or broadcast
- Publish curated audio and visual content
- Share important documents
- Manage events and facility bookings
- Track requests from customers and their family members
- And monitor customer feedback
Customers’ “one stop shop”
The Customer App
Your branded app will become your customers’ “one stop shop”. Purpose-built for usability, the tablet and mobile-friendly app is here to empower customers and make their lives just that bit simpler. The app enables customers to:
- Contact your customer support team
- Chat with their community
- Manage their events and appointments
- View their unspent package funds
- Request additional services
- Provide feedback
- Dive into their personalised content channel. All with the touch of a button
Keep Loved Ones Connected
The Family App
Give customers’ loved ones absolute peace-of-mind and oversight of care with this simple-to-use app. Approved family members can:
- View the latest video and image updates about their loved one
- Access a full calendar view of their loved ones' upcoming care and support services
- Receive appointment notifications
- Request services on behalf of their loved one
- Check in with them via private message
- Communicate with customer support teams
- Get full visibility on important documents
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