A digital care management system that can simplify your life, save you time and money and create a delightful customer experience.Enquire Now
Codesign your ultimate digital solution with us.
The customisable dashboard provides a real-time overview of virtual and in-person service delivery, maintenance requests and customer communications and feedback. Customer support staff can connect with customers via SMS, chat, email, in-app video and phone calls, and push notifications, send electronic care package statements and other important documents.Enquire Now
Your branded customer-facing app will become your customers’ “one stop shop”. Purpose-built for older people, the tablet and mobile-friendly app is here to empower customers and make their lives just that bit simpler. The app enables customers to contact your customer support team, reschedule their services, view their unspent package funds, request additional services, and provide feedback with just the touch of a button. It’s also the place where they can attend virtual services, tune into online classes or live streamed events, and even video call loved ones.Enquire Now
Give customers’ loved ones absolute peace of mind and clarity with this simple smartphone app. Once downloaded, approved family and friends can access a full view of upcoming care and support services, receive appointment notifications and check in with their loved one anytime via a video call. Care providers have the option to allow family members to manage the care of their loved one, which includes the ability to schedule appointments, communicate with customer support teams and get full visibility on care plans and financial documents.Enquire Now
Bring all customers' communications and interactions together into one trusted “source of truth” to keep everyone in the loop, even prospective customers.
Care when you can’t be there in person with virtual visits - facilitate telehealth calls, video meetings and medication reminders.
Offer customers something more with content curated just for them.
Simplify systems and digitise manual processes to realise huge efficiencies, and get real-time reporting to provide even better care.
Simple, user-friendly, secure and focussed on care.
Instant and real-time feedback and reporting for both business intelligence and compliance with legislative quality standards.
Here for you with onshore data storage, developers and customer support
Codesign your configuration to complement existing systems and processes - bringing it all together to provide an efficient and comprehensive care management platform.
The system basically pays for itself by bringing together all customer communications and streamlining service delivery processes so you can focus on what you do best - providing vital care and support.
We’d love to take you through a demo or just have a chat!