Your Trusted CLIENT SERVICE Platform

Provide the best possible service

Our digital customer management system is a cloud-based platform that brings care providers’ communication, customer support, rostering and other business administration together into the one place.

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ValleyView Residence
Uniting Communities
U City
We’re Here to Help

Create your own branded app for customers and their loved ones

We empower residential aged care, home care and retirement living providers to transform their customer experience and streamline business admin processes with the powerful Conpago platform and branded app for customers and their loved ones.

Cloud-Based Platform

Make service simple

Our digital customer management system is a cloud-based platform that brings care providers’ communication, customer support, rostering and other business administration together into the one place.

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Streamline your business admin

Replace many systems with one and digitise manual processes to realise huge efficiencies and provide even better care – all while saving you time and money.


Centralise existing and prospective customer communication

Bring all customers' communications and interactions together into one secure trusted “source of truth” to keep everyone in the loop, even prospective customers.

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Engage your customers with personalised digital content

Offer customers something more with content curated just for them.

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Transform your customer experience

Give customers and their loved ones total visibility over their services and support. Empower them to self-serve from the palm of their hand, giving back choice and control.

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Interested in what else you can do?

Find out more about the platform that can pay for itself today!

Learn More about Conpago

Connect your existing software

Seamlessly connect your existing platforms to create efficiencies and an outstanding customer experience.

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Why Conpago

What’s not to love?

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Loved by users

Simple, user-friendly, secure and focussed on care.

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Save time and money

The system basically pays for itself by bringing together all customer communications and streamlining service delivery processes so you can focus on what you do best - providing vital care and support.

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Made with love in Australia

Here for you with onshore data storage, developers and customer support

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Connected systems

Codesign your configuration to complement existing systems and processes - bringing it all together to provide an efficient and comprehensive customer management platform.

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Ongoing support

Leverage our comprehensive training modules to get everyone off to the best start and know you can rely on our stellar ongoing support into the future.

WHat They Say About Us

Our happy clients

Dana Voyle
Kris McMurdy
Mel Ottaway

We are thrilled with the uptake amongst residents. Six months on and we’ve seen a huge reduction in office walk-ins and the transparency of maintenance requests has made it easier to coordinate tradespeople. It’s also improved the communication between residents, which is really lovely to see. The system is regularly updated with new features and any issues I have are resolved within a day or two – the support from the Conpago team has been superb.

Dana Voyle
Village Manager, Elements Springwood

Like many administrators, Covid-19 has been a challenging & innovating time for us in maintaining services to promote the physical & mental health of our older population. Ali, Marley & the team at Conpago have provided solutions to these problems as well as a platform to address broader issues facing the aged care industry such as connectivity, efficiency (time & financial), health outcomes, choice and customer dignity. I am excited to see what is possible.

Kris McMurdy
General Manager, Sapphire Living

In opening our U City Retirement Residences, we were keen to find a platform to help us build a strong and vibrant community. The Conpago app fitted the bill perfectly as it offers an easy, user-friendly way for our residents to keep in touch with each other and up-to-date about what’s going on across the Village. The Conpago team is flexible, responsive and actively seek ideas for additional ways to keep older people connected and engaged with their families and their community.

Mel Ottaway
Executive Manager, Uniting Communities

The biggest advantage for me is communicating with my family, friends and my care provider. You feel connected, and I think that’s great!

Care Provider Client

This connects mum back to the network that she had when she was more mobile in the community. Now she can access all the friendships she had over the years.

Family Member of Client

Thank you Conpago for the opportunity to stay in touch with my exercise program and friends in the class in these uncertain times.A simple application such as this app, is all our age group needs. I would recommend this app to my friends.

Sapphire Living Client

Want to hear more?

We’d love to take you through a demo or just have a chat!