Want to know if Conpago works for you? Try the platform for free for 14 days, no lock-in.
Conpago brings together the core tools retirement living teams rely on every day. Create a simpler and clearer operation for your team, and a more informed, connected experience for residents.
Review, lodge, assign, and track maintenance requests. Keep everyone in the loop with real-time updates. Reduce resident and staff follow-ups.
Easily manage your maintenance pipeline, from new requests through to completion.
Assign owners, schedule work, and make progress clear so your team spends less time chasing updates.
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Residents can lodge requests in their app, and staff can review and manage them from the dashboard.
Status updates help residents stay informed without calls or visits to reception.
Request history keeps an owner, a timeline, and a full history of updates and actions.
When questions come up later, you can see what happened and when.
Send village updates, urgent broadcasts, and targeted messages from one place. Resident communication drives engagement and keeps everyone up to date.
Send a message from the dashboard to one or all of your residents’ apps.
Keep everyone aligned without chasing people or repeating the same message.
Send urgent notices beyond the app via SMS or email for time-sensitive events and messages.
Our system leverages your branding, so communications are recognisable and trustworthy.
Send updates only to the residents who need them using customisable tags and groups.
Keep the right information with the right residents, so updates don't cause confusion.
Give residents a way to privately message each other for day-to-day connection and communication.
Messages are encrypted and stored onshore in Australia. Conpago is ISO 27001 certified, with controls designed to protect your communication data.
Run a shared village calendar and facility bookings in one place, with RSVPs, approvals, and clash prevention built in.
Create and manage village events from the dashboard, including recurring activities.
Residents can view details and RSVP in the app, so staff spend less time fielding questions.
Set up bookable facilities and let residents request bookings in the app, or have staff book on their behalf.
Avoid conflicts during busy periods and reduce follow-up from residents.
View event and facility activity across your portfolio, including participation and usage.
Supports consistent engagement without needing to chase updates from each site.
Publish village news to residents quickly, so information stays timely without waiting for the next printed newsletter.
Share village updates from the dashboard to a single newsfeed residents can check anytime.
Updates stay visible, so fewer people need to contact reception to ask what’s happening.
Post news immediately, so residents receive updates while they’re still relevant.
Reduce the confusion that comes from untimely communication.
Target articles using tags so only the relevant residents see each update.
Restrict posts by role to keep sensitive information controlled.
Residents can share feedback or complaints in the app, and staff can track each item from acknowledgement to outcome.
Each item moves through clear steps, so nothing gets missed or sits idle.
Staff can record actions and outcomes as they happen.
Residents can submit a complaint, feedback, or compliment in the app, or staff can lodge it on their behalf.
Residents can choose whether they want a follow-up.
Actions, notes, and timelines are captured against each item, with clear ownership throughout.
When an issue resurfaces later, you can see what happened and when.
Support your operators goals of meeting engagement and acknowledgement standards.
Set up categories and prompts that match your process, from quick comments to detailed records. Use it for complaints, committee input, or village improvement ideas.
Set clear, role-based access across your villages. Keep access consistent for teams, and keep resident information protected.
Set access by role so staff see what they need and nothing they don’t.
Turn modules on or off per role to keep sensitive information limited.
Manage staff and resident accounts, reset passwords, and unlock access when needed.
See who’s invited and who’s active so onboarding stays smooth.
Keep your team informed of participation and activity patterns.
Support community connection and identify residents who may be disengaging.
The dashboard works on desktop and tablet for staff moving between reception, the office, and site. Setup is guided so roles and access fit each village without adding complexity.
Try Conpago free for 14 days and see how it feels for your community. If it's not the right fit, that's okay, there's no obligation to continue.
